My current host Total Choice Hosting - Review
So I’m trying to look into some hosting options. My current host, Total Choice Hosting does a reasonable job, has a decent plan, but their support is lacking. TCH Hosting has the technology, they just don’t have the attitude. Or rather, they do have the attitude. It’s quite common for me to submit a request, at which point I’m informed that the support desk doesn’t support that sort of thing. Since I know they do, I ask for the ticket to be escalated, at which point I’m told that, after reviewing the ticket, they have decided to escalate it. Then I start over with the level 2 tech, and eventually it seems to get ironed out.
It shouldn’t be that hard. I appreciate that maybe they have had a bad day. But this has happened more than once to me at TotalChoiceHosting . Maybe this person just doesn’t know what they are doing. I don’t know. So I’m looking.
Reviewed by Jason @ cxliv.org
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